Copier Solutions is a group of experienced professionals providing no hassle imaging solutions to businesses and non-profits of all sizes. A thorough knowledge of our industry is key to the outstanding service that has become our trademark.
Top Copystar Copy Machine End Of Lease located on Brecksville OH
Our technicians are highly experienced and up to date on the latest technology, and our system for managing service calls has been honed to perfection over 25 years. ACS sales staff has a straightforward approach to creating custom fitted solutions for each client’s needs. No high pressure sales or glossing over the details. And whenever issues arise, you can always talk directly to someone who knows you and your company.
Going with a “big box” company for your office equipment can save money in the short term, but often leads to frustration and regret down the road. What we have to offer is an alternative that has proven to be a better option for many organizations. We are a Copystar Copy Machine End Of Lease company built on lasting relationships within the community in Brecksville OH that result in long-term cost efficiency and truly first-rate service for our customers.
Service Contracts - Part I, CopiersXerox has been top of the line and durable printers. From time to time, they also experience minor problems, which are pretty normal during the life span of a printer. When experiencing printer problems, do not call a service personnel immediately - check first if you can repair the problem.Here are the steps that you can take when experiencing problems.• No power. Your printer should be securely connected to a power source with the proper voltage, and the electric current meets the specifications. Furthermore, it is best if your printer does not share the power source with other devices that requires high-power.• Paper jams. Check the proper loading instructions; maybe you have loaded multiple sheets at once the paper is wrinkled. There are papers that cannot be used in Xerox printers some of these are rough papers, transparent papers, and padded envelopes. In addition, check the paper if it is specifically designed for inkjet or laser printer and no not defeat its purpose. The surface where the printer is located should be flat, otherwise it could be the reason of jamming paper. Check also the paper tray and tray guides if it is in correct position. • Unusual noise. Open your printer door and use a flashlight to have a good look at the interior. Check if there are foreign objects or small insects that might have crawled there. If there is none, check your procedure on proper loading of paper and the surface which your printer sits should be level.• Cannot print. Check if the printer is securely connected to the computer; visually inspect the physical conditions of wire/cables used. When using Wi-Fi connection, make sure the signal strength is good. Furthermore, check if there is an error message in the control panel.• Overheated printer. This is a problem usually encountered with a laser printer; make sure the air vents of the printer are not blocked. You may verify the manual to check the space requirements of the printer. Let the printer cool down for at least 30 minutes. You may open some of the covers of the printer so that the air can circulate more.• Poor print quality. Check if the toner or cartridge used is recommended by Xerox. Then check the paper that is being used, maybe it is damp and need replacement. If the printer is a little old, maybe the transfer belt is the culprit, and it also needs replacement. If all of these do not work, then the problems may be on your voltage supply. It is best that you contact Xerox support. • Some of the colors are faded. Check your toner cartridge, see if it is damaged or empty and replace it.• Water vapor condensation. Turn off the printer and unplug it. Wait for the condensed water to disappear. It is recommended that you do not use your printer for at least an hour or two.Those are the basic printer problems that you can resolve and save the money for repairs. However, don't be so stingy - if the actions above do not resolve the problems - call a technician.
Some of the Copystar Copy Machine End Of Lease in Brecksville OH helps with the operation of any small business. We offer 24/7 support and next day toner and supplies.
Printer Repair Preventive MaintenanceCopier printer scanner MFD office equipment is getting more complicated and the choices are increasing. The merging of the traditional printer and copier machines has presented companies with hard decisions. What is the best manufacturer for the money? Lowest cost? Best options and functionality? Most durable? Canon, Toshiba, Minolta, Ricoh, Gestetner, Xerox, HP, Sharp, Lanier, Copystar, Lexmark, Brother?Now compound the many brands with companies that only specialize in one or two brands and it's clear to see why companies have problems with selecting the right equipment or getting in the wrong lease. If you get your equipment from a company which specializes in one brand take care. Why? Because you will receive a bias view. If a vendor only represent Canon or Sharp how will you know if you should get a Gestetner, HP or Ricoh may be better. So what should you do?Do some basic research online using the buyer's lab reports. Look for awards and low failure rates. If the model is brand new; wait a few months so the manufacturer has time to get the bugs out. Do not assume that a BIG NAME means the best choice. Did you know the Lanier / Gestetner/ Ricoh / Savin are the same company? Mita / CopyStar / Kyocera too! Did you know HP laser printers are actually Canon based?It's a challenge to make an educated selection. Be careful. Ask questions. Get referrals. Check the service record of the company you choose. When is your equipment lease up? Does it offer a lump sum or 1$ buy-out clause at the end of the lease? What is the current value of the equipment? What is the estimated life of the copier/printer? Most of these questions are simple to determine with a few keystrokes on the internet.Get all the answer before you commit. Ask questions. Look at the terms. Know you page counts and be very careful not to fail in the low ball tactics of some copier printer leasing companies.
Copystar Copy Machine End Of Lease in Brecksville OH can be done the same day by just calling us at (216) 771-2345
What is a copier technician?A copier technician is a technician that repairs the copier. That sounds easy enough. A technician that repairs the copier. This sounds like a very simple trite little saying but it contains so much. Lets unpack or truly define the term copier technician. Wikipedia has an interesting definition. A technician is a worker in a field of technology who is proficient in the relevant skills and techniques, with a relatively practical understanding of the theoretical principles. Experienced technicians in a specific tool domain typically have intermediate understanding of theory and expert proficiency in technique. As such, technicians are generally much better versed in technique compared to average layman and even general professionals in that field of technology."Copier Technicians are also often referred to as field engineers. Here is a good working definition of that term. A field engineer is a professional who works at job sites other than the main company office or headquarters. This person often services clients at their homes or businesses. He or she may work in a variety of fields, and can be responsible for installing hardware, servicing a machine, or the maintenance and repair of already-installed products.Expertise in the area of service, including a strong familiarity with the product, creativity, and problem-solving abilities are all good skills for a field engineer to develop. Since field engineers typically work directly with clients, it can be beneficial to have strong communication skills as well. Good fine motor skills and dexterity are often required. Now what does that mean? It means this. The average copier technician can be considered as one having a practical knowledge of theoretical principles. This means that where as an average person can say there is a problem with the copier. A copier technician can define the problem. This also means that if an engineer can define the location of the problem then the copier technician can fix it. What skills are required to be a copier technician?If you are in high school and reading this then lets deal with the starting point of what will help you as a technician. Copier technicians are great puzzle solvers. This means any toys or games that involve solving puzzles is great help in developing the mental processes necessary to solve copier problems. Puzzles such as sudoku, jig saw puzzles, rubics puzzles and the like are good training for copier techs. Video games are also good training. If its an rts... this teaches you process... if it's an srpg... this teaches management of resources. if its a sim... this teaches you relationships... Its also good to be mechanically inclined. that means you are the individual who would rather fix a computer problem than pay to have it done or cook a meal instead of buying it.Now what kind of degree is required. To be honest none really but most companies are looking for an A+. An A+ means that you understand how computers work and you are familiar enough with them that you have taken an industry standard test that proves it. There is also the comptia pdi+ This is a straight out basic copier training that says you know the basics. Its also good if you have network background. A comptia n+ certification would also be something good to have. Concerning in service certifications and trainings from the manufacturer, these are generally provided by the dealer who employs you. If you get enough of these then you are generally very proficient at what you do and can really coast around from job to job but as with anything else your mileage will vary.Learning basic copier theory.If you have an old fax machine then you have enough to learn basic copier and printer theory and troubleshooting. Why? Well most fax comes with basic copying and printing capabilities and its a cheap way to learn. 1st. lets deal with paper path. Paper is fed from the trays or the input section it then travels by the drum where it receives an image and then it goes to the fuser where that image is burned in. the paper then exits the copier and is picked up by the end user. lets say there is a paper jam. your fist step is to find out where the paper is stopping. once you know that then you have to see if its being blocked by a paperclip... a lose part or poor roller contact or a a broken gear. next lets deal with image problems in general the fax takes a picture of the image and then turns that image into electronic signals and then shoots them over to the drum where it is changes from a set of electronic signals into a text and images on paper. Lets start with lines on copies... do an internal print like meter report or a status report. then do a copy job. if you see lines on the copies but not the prints then the part that takes the picture is bad or possibly dirty. if there are lines on the prints but not the copies then the issue is with the original or there is an internal memory problem. if there are lines on both then you might have a dirty camera or laser or fuser. if the fax is making grinding noises there is a cracked or broken gear. if the fax is not turning on then check the switch the outlet it is plugged into... if fax still not turning on then test the power cable with a continuity test. if still not turning on then test the power supply... if still not turning on then go to the service manual if service manual not useful then check the manufacturer service line if manufacturer service line not helpful then check the tech forums if tech forums not helpful then Google the problem. if parts are broken check the parts manual and order. if unable to find parts then Google the part and order.
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