Copier Solutions is a group of experienced professionals providing no hassle imaging solutions to businesses and non-profits of all sizes. A thorough knowledge of our industry is key to the outstanding service that has become our trademark.
Top Xerox located on Cleveland Heights OH
Our technicians are highly experienced and up to date on the latest technology, and our system for managing service calls has been honed to perfection over 25 years. ACS sales staff has a straightforward approach to creating custom fitted solutions for each client’s needs. No high pressure sales or glossing over the details. And whenever issues arise, you can always talk directly to someone who knows you and your company.
Going with a “big box” company for your office equipment can save money in the short term, but often leads to frustration and regret down the road. What we have to offer is an alternative that has proven to be a better option for many organizations. We are a Xerox company built on lasting relationships within the community in Cleveland Heights OH that result in long-term cost efficiency and truly first-rate service for our customers.
Service Contracts - Part I, CopiersCopier printer scanner MFD office equipment is getting more complicated and the choices are increasing. The merging of the traditional printer and copier machines has presented companies with hard decisions. What is the best manufacturer for the money? Lowest cost? Best options and functionality? Most durable? Canon, Toshiba, Minolta, Ricoh, Gestetner, Xerox, HP, Sharp, Lanier, Copystar, Lexmark, Brother?Now compound the many brands with companies that only specialize in one or two brands and it's clear to see why companies have problems with selecting the right equipment or getting in the wrong lease. If you get your equipment from a company which specializes in one brand take care. Why? Because you will receive a bias view. If a vendor only represent Canon or Sharp how will you know if you should get a Gestetner, HP or Ricoh may be better. So what should you do?Do some basic research online using the buyer's lab reports. Look for awards and low failure rates. If the model is brand new; wait a few months so the manufacturer has time to get the bugs out. Do not assume that a BIG NAME means the best choice. Did you know the Lanier / Gestetner/ Ricoh / Savin are the same company? Mita / CopyStar / Kyocera too! Did you know HP laser printers are actually Canon based?It's a challenge to make an educated selection. Be careful. Ask questions. Get referrals. Check the service record of the company you choose. When is your equipment lease up? Does it offer a lump sum or 1$ buy-out clause at the end of the lease? What is the current value of the equipment? What is the estimated life of the copier/printer? Most of these questions are simple to determine with a few keystrokes on the internet.Get all the answer before you commit. Ask questions. Look at the terms. Know you page counts and be very careful not to fail in the low ball tactics of some copier printer leasing companies.
Some of the Xerox in Cleveland Heights OH helps with the operation of any small business. We offer 24/7 support and next day toner and supplies.
Copier Lease Or Purchase - Which Is The Better Option?For any business owner who has blazed this same trail from being a mom & pop shop and into a real business, we graduate from printers to a copy machine, and then to a multifunction copier that was leased and not purchased.All of us go looking with excitement for an office in a commercial building to actually be a full-fledged business once we've outgrown the home-grown business. Then comes all the additional expenses we didn't see coming. Networking, furniture, the cost of commercial phones and phone line costs rather than residential, etc. One of the biggest unplanned expenses is the need for a copy machine, or at least that is where it starts. "We don't need a copier, we'll just use the printers we've had for the past few years" many people think. What we haven't learned yet is that printer costs are more expensive than copier costs.A copier can make copies for pennies, but a printer costs six to twenty (.06 to.20) cents per page. Once we start creating marketing pieces, printing invoices, accounting, inventory, etc, we find ourselves wishing we had bought stock in the printer cartridge industry. Then we wake up and realize we needed a copier. After a year or three, we next learn we shouldn't have bought that small copier, because now we need a huge one, and one that staples, collates, faxes, scans, acts like a printer and 25 other bells and whistles. So we do our homework and learn all about a multifunction copier. We see it is the exact answer for all our business needs. In fact, we can let go of all the printers and those expensive cartridges. We think we've found business nirvana with this new tool that does everything, until we see the price tag. Then our heart skips a beat and we realize the price of this machine that we can't live without, costs as much capital as we have in the bank, and payroll is next week. Finally we learn we can keep all our precious capital for our business, and still have our new business toy, a fully multifunction copier, simply by leasing it.After using our new toy for just 2 months, we found out we can sell a garage sale: • Printers • Printer cartridges • Fax machines • Fax machine toner cartridges • Copy machine • Copy machine cartridgesThen we don't even need an accountant to realize how much money we were spending on all those machines, buying new ones every few years, stocking up on all the cartridges, keeping it all organized, hoping nothing breaks so we don't have to make another capital investment. We realize we've started saving ourselves a ton of money, and we have one machine, networked so the whole office can use it, and it is 5-8 machines all rolled up into one. This new genius black box (or white) prints in black and white and 50-100 pages a minute. It prints in color, it scans, faxes, staples, collates and more. Our lease comes with a service contract and a service tech shows up once a month or so (depending on our copier lease), and they maintain it and it never breaks down. If it does, one phone call and they hop on over to fix it; no fear, no loss of more capital, no running down to kinko's to send a fax, nothing; all our business printing functions are handled. We wish we'd have known about this gem of a machine a long time ago. We realized once our business grew out of our home-office or garage, we should have leased this great invention. We reminisce about all the money spent on all those machines cartridges, toners, supplies, shaking our head at how stupid we were. We weren't stupid, we just didn't know.
Xerox in Cleveland Heights OH can be done the same day by just calling us at (216) 771-2345
The copier market is one of the most thriving businesses and sales records show that over 1.5 million copiers are sold in the market every year. However, companies often have to allocate a large sum to buy copiers. An average business copier can cost between $5,000 and $10,000 and can go up to $40,000 for the most advanced model. Considering the cost figures, and issues such as maintenance associated with copiers, you inevitably need to decide whether to buy or lease a copier.The main things to be considered while buying a copier are the capital involved, maintenance, and the problem of the unit being outdated when new models arrive. As the copier industry is technology driven with more and more advancements coming day-by-day, a one time investment for a copier will never guarantee peace of mind for the buyer. The model which was bought some years back can become obsolete now. This leads us to the only other option available - leasing. The primary advantage of copier leasing is that the capital investment required in buying a new machine can be saved. The amount could be used for creative purposes such as strengthening your customer support, recruiting new service personnel, etc. As the leased copiers are charged on a per-copy basis, the total cost involved is highly limited.Copiers are offered maintenance by the lease firm itself and your company doesn't have to worry about finding service staff for the equipment. Other benefits include the direct tax savings as the leased equipment is considered a tax-deductible overhead expense. The option of upgrading outdated equipment with a new one is totally cost effective. If you are satisfied with the performance of the unit, lease firms give you the option to either buy the equipment or renew the lease period. You can also simply return the product back if you are finding the equipment is no longer needed. These advantages would certainly make you go for the copier lease plan. Nothing beats leasing for a hassle-free use and updating of copiers and other technologically advanced equipment.
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