Copier Solutions is a group of experienced professionals providing no hassle imaging solutions to businesses and non-profits of all sizes. A thorough knowledge of our industry is key to the outstanding service that has become our trademark.
Top Konica Minolta Copier Sales located on Fairlawn OH
Our technicians are highly experienced and up to date on the latest technology, and our system for managing service calls has been honed to perfection over 25 years. ACS sales staff has a straightforward approach to creating custom fitted solutions for each client’s needs. No high pressure sales or glossing over the details. And whenever issues arise, you can always talk directly to someone who knows you and your company.
Going with a “big box” company for your office equipment can save money in the short term, but often leads to frustration and regret down the road. What we have to offer is an alternative that has proven to be a better option for many organizations. We are a Konica Minolta Copier Sales company built on lasting relationships within the community in Fairlawn OH that result in long-term cost efficiency and truly first-rate service for our customers.
Laser Printer RepairFrom the moment that you realize you need copier repair, frustration sets in. You had a feeling that something was going wrong, but you could not put your finger on it. Still, you had duplicates that needed to be made and you did not have time to figure out just what was going on. So now, you are down a piece of equipment and all of the work in your home or office has come to a standstill. While you may need to call a professional to come out and take care of things, consider trying to fix the paper feed issues on your own first.Investigate the ProblemYou already know that the paper is not coming through, as it should. The lights are flashing and your work is not being completed. Even if you are sure you have a paper feed issue, make sure that you understand exactly what is happening. Which tray is the paper coming from? Are items being picked up by the machine at all or is it just sitting there and claiming to be jammed? If you clear everything out, is the problem solved? It is always tough to solve a problem if you don't know exactly what is wrong. Once you have a better idea of what is going on, you can get down to your copier repair. Check the RollersThe rollers are often the source of many a copier repair. If you start to see that things are jamming up as the paper is being drawn into the machine, there is a good chance that the rollers are the culprits. Remove the paper and take a closer look. If there are loose pages torn off in there, they could be causing the entire system to shut down. Most of the time they can be removed by hand. If the path is clear, it may be time to clean out the rollers.While still considered a copier repair, cleaning out the rollers is also a maintenance issue. If you don't want to continue to see the same problem over and over again, schedule a time to handle this work every once in a while. Use a lubricant like WD-40 and spray it onto a towel. Take that towel and rub over the entire surface of the rollers. You don't want to leave them saturated, as you will start to see the substance coming out on your documents once they have been run through the system. Take another cloth and wipe the rollers off completely. Remember not to try and force them to turn. There should be a mechanism that you can release that will allow them to turn unhindered. Avoiding the ProblemIf you don't have a fix, you do have another option. On some models, it is possible to skip over the tray that is giving your grief and draw out paper from another tray. This allows you continue with your work despite not having a solution. If you opt for this route, you may want to go ahead and schedule the copier repair for another time.
Some of the Konica Minolta Copier Sales in Fairlawn OH helps with the operation of any small business. We offer 24/7 support and next day toner and supplies.
Copier Technician BasicsWhat is a copier technician?A copier technician is a technician that repairs the copier. That sounds easy enough. A technician that repairs the copier. This sounds like a very simple trite little saying but it contains so much. Lets unpack or truly define the term copier technician. Wikipedia has an interesting definition. A technician is a worker in a field of technology who is proficient in the relevant skills and techniques, with a relatively practical understanding of the theoretical principles. Experienced technicians in a specific tool domain typically have intermediate understanding of theory and expert proficiency in technique. As such, technicians are generally much better versed in technique compared to average layman and even general professionals in that field of technology."Copier Technicians are also often referred to as field engineers. Here is a good working definition of that term. A field engineer is a professional who works at job sites other than the main company office or headquarters. This person often services clients at their homes or businesses. He or she may work in a variety of fields, and can be responsible for installing hardware, servicing a machine, or the maintenance and repair of already-installed products.Expertise in the area of service, including a strong familiarity with the product, creativity, and problem-solving abilities are all good skills for a field engineer to develop. Since field engineers typically work directly with clients, it can be beneficial to have strong communication skills as well. Good fine motor skills and dexterity are often required. Now what does that mean? It means this. The average copier technician can be considered as one having a practical knowledge of theoretical principles. This means that where as an average person can say there is a problem with the copier. A copier technician can define the problem. This also means that if an engineer can define the location of the problem then the copier technician can fix it. What skills are required to be a copier technician?If you are in high school and reading this then lets deal with the starting point of what will help you as a technician. Copier technicians are great puzzle solvers. This means any toys or games that involve solving puzzles is great help in developing the mental processes necessary to solve copier problems. Puzzles such as sudoku, jig saw puzzles, rubics puzzles and the like are good training for copier techs. Video games are also good training. If its an rts... this teaches you process... if it's an srpg... this teaches management of resources. if its a sim... this teaches you relationships... Its also good to be mechanically inclined. that means you are the individual who would rather fix a computer problem than pay to have it done or cook a meal instead of buying it.Now what kind of degree is required. To be honest none really but most companies are looking for an A+. An A+ means that you understand how computers work and you are familiar enough with them that you have taken an industry standard test that proves it. There is also the comptia pdi+ This is a straight out basic copier training that says you know the basics. Its also good if you have network background. A comptia n+ certification would also be something good to have. Concerning in service certifications and trainings from the manufacturer, these are generally provided by the dealer who employs you. If you get enough of these then you are generally very proficient at what you do and can really coast around from job to job but as with anything else your mileage will vary.Learning basic copier theory.If you have an old fax machine then you have enough to learn basic copier and printer theory and troubleshooting. Why? Well most fax comes with basic copying and printing capabilities and its a cheap way to learn. 1st. lets deal with paper path. Paper is fed from the trays or the input section it then travels by the drum where it receives an image and then it goes to the fuser where that image is burned in. the paper then exits the copier and is picked up by the end user. lets say there is a paper jam. your fist step is to find out where the paper is stopping. once you know that then you have to see if its being blocked by a paperclip... a lose part or poor roller contact or a a broken gear. next lets deal with image problems in general the fax takes a picture of the image and then turns that image into electronic signals and then shoots them over to the drum where it is changes from a set of electronic signals into a text and images on paper. Lets start with lines on copies... do an internal print like meter report or a status report. then do a copy job. if you see lines on the copies but not the prints then the part that takes the picture is bad or possibly dirty. if there are lines on the prints but not the copies then the issue is with the original or there is an internal memory problem. if there are lines on both then you might have a dirty camera or laser or fuser. if the fax is making grinding noises there is a cracked or broken gear. if the fax is not turning on then check the switch the outlet it is plugged into... if fax still not turning on then test the power cable with a continuity test. if still not turning on then test the power supply... if still not turning on then go to the service manual if service manual not useful then check the manufacturer service line if manufacturer service line not helpful then check the tech forums if tech forums not helpful then Google the problem. if parts are broken check the parts manual and order. if unable to find parts then Google the part and order.
Konica Minolta Copier Sales in Fairlawn OH can be done the same day by just calling us at (216) 771-2345
So you need ten sets of a fifty page document for this mornings meeting. It's 8:30AM and your meeting is at 9:00AM. You begin with your project and the copier jams. You clear the jam but it keeps jamming! It's not pulling in the paper. Sure you can call the repair person, but you need the copies now! There's nothing you can do, or is there?All office equipment that feeds paper has a component inside that pulls the paper out of the paper tray and into the machine. Most are made out of rubber and just like the tires on your car they wear out. When a roller is worn and dirty they will cause paper jams. The purpose of this article is to show you how you can clean or rejuvenate the rollers long enough for you to complete your job and have your repair person come out and fix it properly.Alternative solutionsWhen your machine is jamming, first locate where the paper is jamming. Which paper tray? Is it tray 1 or tray 2? Also which size is jamming? On machines that have more than one paper tray you can switch paper trays and then you can skip cleaning the rollers. Make sure when you change cassettes that the copier registers the correct size. The machine will think it is a different size and it will jam. The sensors are set for a specific timing and it will know the difference in length from letter size and legal size. I also would try using the bypass tray or manual feed tray if so equipped. This will get you up and running quicker than cleaning the rollers. Determining if the rollers are the problem:If you need the specific tray to be functional we will get busy with the repair.First make a single copy in the tray that is jamming. By doing this you are determining where the paper is jamming. If it is jamming in the exit for instance, you have another problem. If it is jamming in the center of the machine, again it is a different problem. But if it jams at the cassette or paper tray area the next step is removing the paper tray. Shine your flashlight into the paper feed area and see if there are any pieces of paper torn off inside or something blocking the paper path. Now that you have ruled out a blocked paper path, you can clean the feed roller(s).Tools Required:Flashlight, strong cotton towel (so it will not rip off in the machine), WD-40 or Rubber roller rejuvenator. Note: Never use alcohol to clean rollers. It dries out the tread and the remaining tread will get ripped off and then it still will not feed. Use WD-40 it works great!Cleaning the rollers:Shine your flashlight into the paper feed area and locate the rubber rollers that feed the paper in. Grab your towel and saturate it with cleaning fluid. This can be WD-40 or your favorite roller rejuvenator. Start by cleaning the roller and spinning it all the way around not missing any of the surfaces of the roller. Then go over it again with the dry part of the towel. As I said there are many different types. Some have a set of three rollers. One Pre-feed roller, this pushes the paper into the other rollers. One feed roller and one separation roller. Others have a half moon style. These are harder to clean because they have a clutch system that keeps it at home position when not feeding.WARNING: If you try and turn these to clean them you will damage the clutch mechanism! There are two ways you can clean these types. First you can actuate the clutch by pushing down on the solenoid or release lever. This sometimes can be hard to get to. You can also start the copy process and shut off the machine exactly when the feed roller engages. This takes some patience and practice but it is better than damaging the clutch. Once you get it where you can clean the roller repeat the procedure above.Some alternatives to replacing feed rollers: There is a material called feed roller tape. I have used it when I didn't have the right roller in my car stock. It works with some styles mainly half moon styles. Just peel off the adhesive and wrap it around the worn roller surface. They also have some that stretch over the old rollers. I have never used this but I have been told it will get you up and running. On old copiers or printers that you can no longer get parts for you can apply clear silicon on the feed surface and let it dry twenty four hours. It works but I am inclined to use the real thing. You can also use generic rollers manufactured for almost all equipment. I have mixed feeling about these because I have had to go back and change them again later. For the best repair I use genuine OEM feed rollers. They are still inexpensive and they will last you longer and you will have fewer headaches. Feed RollersThere are many types of rollers and feed systems. Here are some common feed rollers with their part numbers. Rollers will normally come in a maintenance kit but they may need to be replaced approximately half way through the maintenance kit cycle.HP LJ-4000 laser printerFeed RollersRG5-2651-000CN x 2Note: These are very easily replaced. Just unsnap them and replace them with the new roller.Toshiba E-Studio 350/450 Photocopier Paper Feed Rollers 44201807000 x2, 4400669910Note: These take a little more work. First you need to remove the paper feed assembly and then you can get to the clips that hold them on.I hope this has helped you complete your print or copy job. Please remember that this article is just a quick fix and not a long term solution. Be sure and call your repair person to fix it correctly.
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