Copier Solutions is a group of experienced professionals providing no hassle imaging solutions to businesses and non-profits of all sizes. A thorough knowledge of our industry is key to the outstanding service that has become our trademark.
Top Copier Lease located on Grand River OH
Our technicians are highly experienced and up to date on the latest technology, and our system for managing service calls has been honed to perfection over 25 years. ACS sales staff has a straightforward approach to creating custom fitted solutions for each client’s needs. No high pressure sales or glossing over the details. And whenever issues arise, you can always talk directly to someone who knows you and your company.
Going with a “big box” company for your office equipment can save money in the short term, but often leads to frustration and regret down the road. What we have to offer is an alternative that has proven to be a better option for many organizations. We are a Copier Lease company built on lasting relationships within the community in Grand River OH that result in long-term cost efficiency and truly first-rate service for our customers.
Copier LeasingWelcome to our three part series on service contracts. Service contracts can vary for copiers, fax machines and laser printers, so in this series I will cover them individually in three separate articles. Just for clarification the type of machines that I am covering in these articles are the commercial types. Inkjet copiers, inkjet fax machines and inkjet printers are not covered in this article. The need for contracts on equipment such as these may not be cost effective. The equipment that I believe you should cover on a service contract are high volume copy machines that are designed to make thousands of copies, prints or faxes per month.Service contracts are similar to an insurance policy. They may or may not save you money. Your costs are fixed so you will know how much per year you will spend instead of hoping that it won't break down too much or have a serious or expensive repair during the year. There are many ways of paying for a service contract. Most service companies will bill you monthly, quarterly or annually.If you choose to be billed monthly, your service company will call at the end of each month and gather your meter reading. Then they will multiply the amount of copies by your cost per copy. Some copiers can also be equipped with a device that can send in the meter reading automatically each month and eliminate this part of the procedure. If you don't make many copies I would choose an annual or a quarterly billing. This is because most service companies charge a monthly billing minimum and you might end up paying more. Another reason to choose quarterly or annually would be the job of having to write a check each month and deal with getting the meter readings. On an annual contract make sure that you keep an eye on how many copies you produce or you will be paying for copies that you don't use or you may have to renew too soon. Cost per copyCost per copy is the most common way of determining the price for service contracts. Each time you make a copy the meter clicks just like the odometer on your car. Many shoppers buy their machine according to the price of the cost per copy, since the service contract costs can often exceed the price of the copier. An average cost per copy is around 1.5 cents per copy. This could be lower or higher depending upon some variables.o How many copies you make per month.o What type and age of machine that is being covered.o Environment plays a part because if it is in a dirty environment it will need twice as much service than a machine that is in a clean environment.Figuring copies per month or per yearDetermining the amount of copies per month is the most important information you will need when shopping for a service contract. If you have an existing copier that has been on a contract for awhile then this will be easy. Just look at your history. You need to also take in account for any slow downs or increases in copying that your company is experiencing. If you do not have a history there is a way of estimating. If you know how many reams of paper that you use per month you can multiply by 500 because there are 500 sheets of paper in a ream of paper. This will get you in the ball park.CoverageUnderstanding what is covered and what is not covered is very important to find out before you purchase a service contract. Many service contracts do not cover Staples, Paper and document feeder belts and there may be some others so check with your service provider. Does the contract include supplies? Some supply items are toner, developer, heat rollers and drums. Find out what the hours they are available and days of the week that they operate. Which holidays do they take off? What is the response time? Is their four hour response time more expensive than their next day service? Most service contracts do not cover abuse or neglect. So be cautious with those paper clips and staples as they can cause an expensive repair and it probably won't be covered. Get all of this in writing then there will not be any surprises.AccessoriesSome companies charge extra for each individual accessory. Such as, an automatic document feeder, finisher, and large capacity cassettes. Some may still be charging a flat rate for each unit but I don't see this too often.ScanningWe live in a new age and with digital copiers you can now scan to your computers. Using the scanner puts wear and tear on the automatic document feeder but the parts in the copier are not being used. Digital copier machines can count scan only images so there may be an additional cost for this. I know that service companies in our industry are kind of scratching their heads on this one because it may be hard to charge for this type of service.Color CopiersService contracts for full color copiers and MFP's are essentially the same as black and white service contracts except that you will be paying for a color copy or a black and white copy. Some average pricing will be around 1.5cents per copy for black and white and 10 cents per copy for color. If you have ever purchased toner for a color unit you know that color toner is always more expensive. ConnectivityMost service companies will set up your newly installed copier to your network free of charge. You should always have your IT person on-site at the time of installation so they can answer questions about your particular network. Installing drivers and connecting equipment to your network is fairly easy depending on your system. Existing network problems or additions will most likely not be covered on the copier service contract unless you make an agreement with your service company ahead of time. Most network issues can be handled with your Computer specialist anyway.You will have to decide for yourself or your company if you will purchase a service contract for your copy machine. Many companies do pretty well without one. They always have the machine serviced and parts and supplies replaced as needed. The only problem is when you have a circuit board or a time consuming problem to repair. This can sometimes cost you a hefty amount of money and a service contract can really pay off. Remember a service contract is like an insurance policy. It can create peace of mind and you will know in advance what your costs will be.Look for my next article in this series. "Service Contracts - Part II, Fax Machines."
Some of the Copier Lease in Grand River OH helps with the operation of any small business. We offer 24/7 support and next day toner and supplies.
Five Things to Consider Before You Take a Copier Sales JobSo you need ten sets of a fifty page document for this mornings meeting. It's 8:30AM and your meeting is at 9:00AM. You begin with your project and the copier jams. You clear the jam but it keeps jamming! It's not pulling in the paper. Sure you can call the repair person, but you need the copies now! There's nothing you can do, or is there?All office equipment that feeds paper has a component inside that pulls the paper out of the paper tray and into the machine. Most are made out of rubber and just like the tires on your car they wear out. When a roller is worn and dirty they will cause paper jams. The purpose of this article is to show you how you can clean or rejuvenate the rollers long enough for you to complete your job and have your repair person come out and fix it properly.Alternative solutionsWhen your machine is jamming, first locate where the paper is jamming. Which paper tray? Is it tray 1 or tray 2? Also which size is jamming? On machines that have more than one paper tray you can switch paper trays and then you can skip cleaning the rollers. Make sure when you change cassettes that the copier registers the correct size. The machine will think it is a different size and it will jam. The sensors are set for a specific timing and it will know the difference in length from letter size and legal size. I also would try using the bypass tray or manual feed tray if so equipped. This will get you up and running quicker than cleaning the rollers. Determining if the rollers are the problem:If you need the specific tray to be functional we will get busy with the repair.First make a single copy in the tray that is jamming. By doing this you are determining where the paper is jamming. If it is jamming in the exit for instance, you have another problem. If it is jamming in the center of the machine, again it is a different problem. But if it jams at the cassette or paper tray area the next step is removing the paper tray. Shine your flashlight into the paper feed area and see if there are any pieces of paper torn off inside or something blocking the paper path. Now that you have ruled out a blocked paper path, you can clean the feed roller(s).Tools Required:Flashlight, strong cotton towel (so it will not rip off in the machine), WD-40 or Rubber roller rejuvenator. Note: Never use alcohol to clean rollers. It dries out the tread and the remaining tread will get ripped off and then it still will not feed. Use WD-40 it works great!Cleaning the rollers:Shine your flashlight into the paper feed area and locate the rubber rollers that feed the paper in. Grab your towel and saturate it with cleaning fluid. This can be WD-40 or your favorite roller rejuvenator. Start by cleaning the roller and spinning it all the way around not missing any of the surfaces of the roller. Then go over it again with the dry part of the towel. As I said there are many different types. Some have a set of three rollers. One Pre-feed roller, this pushes the paper into the other rollers. One feed roller and one separation roller. Others have a half moon style. These are harder to clean because they have a clutch system that keeps it at home position when not feeding.WARNING: If you try and turn these to clean them you will damage the clutch mechanism! There are two ways you can clean these types. First you can actuate the clutch by pushing down on the solenoid or release lever. This sometimes can be hard to get to. You can also start the copy process and shut off the machine exactly when the feed roller engages. This takes some patience and practice but it is better than damaging the clutch. Once you get it where you can clean the roller repeat the procedure above.Some alternatives to replacing feed rollers: There is a material called feed roller tape. I have used it when I didn't have the right roller in my car stock. It works with some styles mainly half moon styles. Just peel off the adhesive and wrap it around the worn roller surface. They also have some that stretch over the old rollers. I have never used this but I have been told it will get you up and running. On old copiers or printers that you can no longer get parts for you can apply clear silicon on the feed surface and let it dry twenty four hours. It works but I am inclined to use the real thing. You can also use generic rollers manufactured for almost all equipment. I have mixed feeling about these because I have had to go back and change them again later. For the best repair I use genuine OEM feed rollers. They are still inexpensive and they will last you longer and you will have fewer headaches. Feed RollersThere are many types of rollers and feed systems. Here are some common feed rollers with their part numbers. Rollers will normally come in a maintenance kit but they may need to be replaced approximately half way through the maintenance kit cycle.HP LJ-4000 laser printerFeed RollersRG5-2651-000CN x 2Note: These are very easily replaced. Just unsnap them and replace them with the new roller.Toshiba E-Studio 350/450 Photocopier Paper Feed Rollers 44201807000 x2, 4400669910Note: These take a little more work. First you need to remove the paper feed assembly and then you can get to the clips that hold them on.I hope this has helped you complete your print or copy job. Please remember that this article is just a quick fix and not a long term solution. Be sure and call your repair person to fix it correctly.
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A photocopier is generally used to make copies of documents quickly and cheaply. It is mainly used in schools, colleges, offices, and businesses. There are two types of photocopiers- analog and digital copiers. Analog copiers work on the old and traditional Xerox process to make copies through a positively charged drum and paper, and negatively charged toner. Now days, digital copy machines are widely in use due to their several advantages. These copiers employ a negatively charged drum and paper, and positively charged toner.A High Quality Printed DocumentOne of the foremost benefits of digital copier is that the end product is always a high quality printed document. Moreover, it also scan the document and save the data into the memory. In this way, digital copy machines can print the document from the memory and can also transmit them electronically to other digital devices that can receive the transmission. These copiers also produce copies with sharp text and fine details. Multi-Functional CopiersA digital copier is a multi-functional machine that can do many jobs simultaneously. You can produce hard copies from the original document or can transmit electronic copies to fax machines. You can also transmit text to an email address. These copiers produce superior and better copy of the master document. It allows you to eliminate many steps during the communication process. You also don't have to mail the hard copy of the document to different departments and locations.Low Cost Copy MachinesAnother benefit of it includes its low cost of operating. This is due to the lesser number of parts to break down during the process. In addition to this, the ink used in digital copiers produce more copies per cartridge than traditional copiers. Although it is generally calculated that the cost of these copiers are more on the front end, but with regular and day to day use, you can save money over the long term. These copiers offer a wide range of features at affordable prices. Environmental FriendlyOne of the major benefits is its environmental friendly feature and producing less noise while processing. These copiers are also energy efficient and use energy save modes. The machines are able to power down if are unused for some time. These modern technology copiers are manufactured using more environmental conscious processes as compared to the old and traditional copiers. These copiers also require fewer repairs and less maintenance.
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