Copier Solutions is a group of experienced professionals providing no hassle imaging solutions to businesses and non-profits of all sizes. A thorough knowledge of our industry is key to the outstanding service that has become our trademark.
Top HP Printer Rental located on Mentor OH
Our technicians are highly experienced and up to date on the latest technology, and our system for managing service calls has been honed to perfection over 25 years. ACS sales staff has a straightforward approach to creating custom fitted solutions for each client’s needs. No high pressure sales or glossing over the details. And whenever issues arise, you can always talk directly to someone who knows you and your company.
Going with a “big box” company for your office equipment can save money in the short term, but often leads to frustration and regret down the road. What we have to offer is an alternative that has proven to be a better option for many organizations. We are a HP Printer Rental company built on lasting relationships within the community in Mentor OH that result in long-term cost efficiency and truly first-rate service for our customers.
Service Contracts - Part I, CopiersFrom the moment that you realize you need copier repair, frustration sets in. You had a feeling that something was going wrong, but you could not put your finger on it. Still, you had duplicates that needed to be made and you did not have time to figure out just what was going on. So now, you are down a piece of equipment and all of the work in your home or office has come to a standstill. While you may need to call a professional to come out and take care of things, consider trying to fix the paper feed issues on your own first.Investigate the ProblemYou already know that the paper is not coming through, as it should. The lights are flashing and your work is not being completed. Even if you are sure you have a paper feed issue, make sure that you understand exactly what is happening. Which tray is the paper coming from? Are items being picked up by the machine at all or is it just sitting there and claiming to be jammed? If you clear everything out, is the problem solved? It is always tough to solve a problem if you don't know exactly what is wrong. Once you have a better idea of what is going on, you can get down to your copier repair. Check the RollersThe rollers are often the source of many a copier repair. If you start to see that things are jamming up as the paper is being drawn into the machine, there is a good chance that the rollers are the culprits. Remove the paper and take a closer look. If there are loose pages torn off in there, they could be causing the entire system to shut down. Most of the time they can be removed by hand. If the path is clear, it may be time to clean out the rollers.While still considered a copier repair, cleaning out the rollers is also a maintenance issue. If you don't want to continue to see the same problem over and over again, schedule a time to handle this work every once in a while. Use a lubricant like WD-40 and spray it onto a towel. Take that towel and rub over the entire surface of the rollers. You don't want to leave them saturated, as you will start to see the substance coming out on your documents once they have been run through the system. Take another cloth and wipe the rollers off completely. Remember not to try and force them to turn. There should be a mechanism that you can release that will allow them to turn unhindered. Avoiding the ProblemIf you don't have a fix, you do have another option. On some models, it is possible to skip over the tray that is giving your grief and draw out paper from another tray. This allows you continue with your work despite not having a solution. If you opt for this route, you may want to go ahead and schedule the copier repair for another time.
Some of the HP Printer Rental in Mentor OH helps with the operation of any small business. We offer 24/7 support and next day toner and supplies.
How to Fix Common Laser Printer ProblemsFor any business owner who has blazed this same trail from being a mom & pop shop and into a real business, we graduate from printers to a copy machine, and then to a multifunction copier that was leased and not purchased.All of us go looking with excitement for an office in a commercial building to actually be a full-fledged business once we've outgrown the home-grown business. Then comes all the additional expenses we didn't see coming. Networking, furniture, the cost of commercial phones and phone line costs rather than residential, etc. One of the biggest unplanned expenses is the need for a copy machine, or at least that is where it starts. "We don't need a copier, we'll just use the printers we've had for the past few years" many people think. What we haven't learned yet is that printer costs are more expensive than copier costs.A copier can make copies for pennies, but a printer costs six to twenty (.06 to.20) cents per page. Once we start creating marketing pieces, printing invoices, accounting, inventory, etc, we find ourselves wishing we had bought stock in the printer cartridge industry. Then we wake up and realize we needed a copier. After a year or three, we next learn we shouldn't have bought that small copier, because now we need a huge one, and one that staples, collates, faxes, scans, acts like a printer and 25 other bells and whistles. So we do our homework and learn all about a multifunction copier. We see it is the exact answer for all our business needs. In fact, we can let go of all the printers and those expensive cartridges. We think we've found business nirvana with this new tool that does everything, until we see the price tag. Then our heart skips a beat and we realize the price of this machine that we can't live without, costs as much capital as we have in the bank, and payroll is next week. Finally we learn we can keep all our precious capital for our business, and still have our new business toy, a fully multifunction copier, simply by leasing it.After using our new toy for just 2 months, we found out we can sell a garage sale: • Printers • Printer cartridges • Fax machines • Fax machine toner cartridges • Copy machine • Copy machine cartridgesThen we don't even need an accountant to realize how much money we were spending on all those machines, buying new ones every few years, stocking up on all the cartridges, keeping it all organized, hoping nothing breaks so we don't have to make another capital investment. We realize we've started saving ourselves a ton of money, and we have one machine, networked so the whole office can use it, and it is 5-8 machines all rolled up into one. This new genius black box (or white) prints in black and white and 50-100 pages a minute. It prints in color, it scans, faxes, staples, collates and more. Our lease comes with a service contract and a service tech shows up once a month or so (depending on our copier lease), and they maintain it and it never breaks down. If it does, one phone call and they hop on over to fix it; no fear, no loss of more capital, no running down to kinko's to send a fax, nothing; all our business printing functions are handled. We wish we'd have known about this gem of a machine a long time ago. We realized once our business grew out of our home-office or garage, we should have leased this great invention. We reminisce about all the money spent on all those machines cartridges, toners, supplies, shaking our head at how stupid we were. We weren't stupid, we just didn't know.
HP Printer Rental in Mentor OH can be done the same day by just calling us at (216) 771-2345
"Should I buy a new printer or fix the old one?" I don't know how many times I've heard this question, but I wish I had a nickel for each time. Of course, if they asked a salesperson, he'd have a ready answer for them... always "yes". But as a technician, I like to analyze the question a little before giving an answer. The standard equation was always that if the repair costs more than half the machine, then replace it. But as printer technology advances, and smaller printers last longer, that standard is changing.Just to give you an example, a $1,000 laser printer might easily last 150,000 pages before ever breaking down. When it finally does need repairs, a $500 maintenance kit (including labor) is nothing to wince at. It's standard almost. And the $500 will most probably carry you through another 150,000 pages. In a case like that, if you'd replaced that printer, you would have wasted $500.So once we get down to the dollar for dollar, the modern equation has changed, even though the standard answer from printer dealers hasn't. Of course, the question of repair cost and printer cost isn't the only thing to consider anymore. You have to consider down time, technological advances, and a whole mess of other things. In the end, you won't get a short, simple answer... but you can make a list of pros and cons taking into account each of the following:Small Consistent Repairs - If a machine breaks down every other month, it's probably time for an upgrade... even if the repairs are cheap. They aren't supposed to break often. If yours is, then either the parts are getting old and brittle, or the machine itself isn't made for the amount of work you're giving it. An acceptable 'break free' period is four months.Parts - With smaller machines, parts availability is usually the deciding factor when trying to decide whether to replace or repair. Especially with inkjet printers. As a matter of fact, the odds of being able repair an inkjet machine is very slim, because inkjet parts are usually not manufactured--the machine was designed to be replaceable.Down Time - Sometimes it's not the end of the world when a machine sits in the corner for a week waiting for parts. Sometimes it is the end of the world. If your business relies on your machine, then you need to consider a few things: 1-Is the machine reliable enough to go for long periods without breaking? 2-Is the machine a popular model, and are there parts readily available when the machine DOES break? 3-do you have anything for 'backup'? If you answered 'no' to any of these questions, you ought to think about buying a good, reliable, POPULAR machine.Technology - Hey--it changes, and it changes fast. If you're still using something with a parallel port, then it might be time to switch over. Yes, they'll always have things to help you convert from USB to parallel, but there are other software and memory changes that might make it impossible to use old printers. If you're thinking about upgrading your computer systems in the next couple of years, you ought to upgrade your printer as well. Supplies - It's really hard to let go of an old printer when you have a whole stack of unused toner cartridges. Especially if you can't sell them to recover some of your cost. If the printer is costing too much to repair, then you end up spending a dime to save a nickel. However, some of the 'old reliables' can be used for bulk printer or for back-up printers, so it's not always a total loss.While these are all good things to consider when paying for a printer repair, sometimes the final decision comes down to a simple budget consideration. The most important question might simply be: Do we have enough money budgeted for a new printer? Your technician can't help you answer that, but his experience can usually help you foresee the price you'll pay if you hold on to your old machine.
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