Copier Solutions is a group of experienced professionals providing no hassle imaging solutions to businesses and non-profits of all sizes. A thorough knowledge of our industry is key to the outstanding service that has become our trademark.
Top Xerox Laser Printer Serviice located on South Russell OH
Our technicians are highly experienced and up to date on the latest technology, and our system for managing service calls has been honed to perfection over 25 years. ACS sales staff has a straightforward approach to creating custom fitted solutions for each client’s needs. No high pressure sales or glossing over the details. And whenever issues arise, you can always talk directly to someone who knows you and your company.
Going with a “big box” company for your office equipment can save money in the short term, but often leads to frustration and regret down the road. What we have to offer is an alternative that has proven to be a better option for many organizations. We are a Xerox Laser Printer Serviice company built on lasting relationships within the community in South Russell OH that result in long-term cost efficiency and truly first-rate service for our customers.
Copier Leasing"Should I buy a new printer or fix the old one?" I don't know how many times I've heard this question, but I wish I had a nickel for each time. Of course, if they asked a salesperson, he'd have a ready answer for them... always "yes". But as a technician, I like to analyze the question a little before giving an answer. The standard equation was always that if the repair costs more than half the machine, then replace it. But as printer technology advances, and smaller printers last longer, that standard is changing.Just to give you an example, a $1,000 laser printer might easily last 150,000 pages before ever breaking down. When it finally does need repairs, a $500 maintenance kit (including labor) is nothing to wince at. It's standard almost. And the $500 will most probably carry you through another 150,000 pages. In a case like that, if you'd replaced that printer, you would have wasted $500.So once we get down to the dollar for dollar, the modern equation has changed, even though the standard answer from printer dealers hasn't. Of course, the question of repair cost and printer cost isn't the only thing to consider anymore. You have to consider down time, technological advances, and a whole mess of other things. In the end, you won't get a short, simple answer... but you can make a list of pros and cons taking into account each of the following:Small Consistent Repairs - If a machine breaks down every other month, it's probably time for an upgrade... even if the repairs are cheap. They aren't supposed to break often. If yours is, then either the parts are getting old and brittle, or the machine itself isn't made for the amount of work you're giving it. An acceptable 'break free' period is four months.Parts - With smaller machines, parts availability is usually the deciding factor when trying to decide whether to replace or repair. Especially with inkjet printers. As a matter of fact, the odds of being able repair an inkjet machine is very slim, because inkjet parts are usually not manufactured--the machine was designed to be replaceable.Down Time - Sometimes it's not the end of the world when a machine sits in the corner for a week waiting for parts. Sometimes it is the end of the world. If your business relies on your machine, then you need to consider a few things: 1-Is the machine reliable enough to go for long periods without breaking? 2-Is the machine a popular model, and are there parts readily available when the machine DOES break? 3-do you have anything for 'backup'? If you answered 'no' to any of these questions, you ought to think about buying a good, reliable, POPULAR machine.Technology - Hey--it changes, and it changes fast. If you're still using something with a parallel port, then it might be time to switch over. Yes, they'll always have things to help you convert from USB to parallel, but there are other software and memory changes that might make it impossible to use old printers. If you're thinking about upgrading your computer systems in the next couple of years, you ought to upgrade your printer as well. Supplies - It's really hard to let go of an old printer when you have a whole stack of unused toner cartridges. Especially if you can't sell them to recover some of your cost. If the printer is costing too much to repair, then you end up spending a dime to save a nickel. However, some of the 'old reliables' can be used for bulk printer or for back-up printers, so it's not always a total loss.While these are all good things to consider when paying for a printer repair, sometimes the final decision comes down to a simple budget consideration. The most important question might simply be: Do we have enough money budgeted for a new printer? Your technician can't help you answer that, but his experience can usually help you foresee the price you'll pay if you hold on to your old machine.
Some of the Xerox Laser Printer Serviice in South Russell OH helps with the operation of any small business. We offer 24/7 support and next day toner and supplies.
MDF Copiers and MFD Equipment - Which One is Right For You?Most photocopier and office equipment suppliers will have recently seen an increased number of businesses choosing copier leasing over purchasing. Copier leasing is on the increase primarily because businesses are looking for stable solutions in the recession when the economic future is not clear. Leasing copiers and other office equipment is often appealing to businesses for several reasons: Finances can be planned more effectively (paying a fixed amount each month) There is no large cash sum to pay up front They can keep up to date with all the latest technology The device is only paid for for the time it is needed, up until the leasing agreement runs out Leasing agreements could deliver possible tax benefits Often there is an option to purchase the equipment at the end of the lease Service agreements are often included in the copier lease, allowing for technical assistance Although there are many advantages to copier leasing, many businesses have become reluctant to take out long term lease agreements, mostly due to their uncertain or unstable financial future. With this change, photocopier suppliers have had to make it possible for customers to gain a copier lease agreement and feel comfortable in the amount time the lease has been taken out for. Copier suppliers, such as Canon Copiers, have adapted and become more flexible by shortening some lease agreements so that businesses do not have make such a long term commitment. The FLA chief recently announced to businesses that leasing could be the way to beat the recession (http://www.fla.org.uk/news/news.asp?ID=545), declaring that lease contracts offer a chance to manage cash flow and deliver stability as lenders cannot cancel the contract. It might be that businesses are more likely to choose to take out a copier lease agreement over purchasing, but they have to be approved by a leasing and finance company. Leasing companies have made it tougher for businesses to be approved as it has been more difficult to guarantee the stability of businesses during the recession. However, by offering shorter term copier leasing and supporting businesses in their bid to be approved a lease, some photocopier and office equipment suppliers have adapted to help make it more likely for businesses to be approved. It has recently been claimed that the UK economy has started to grow again perhaps meaning that the end of the recession is drawing near and eventually more leasing contracts may be approved and businesses could feel comfortable taking out longer term leases. However, until then the copier suppliers have to adapt to the change in the market and offer flexibility to help businesses gain the lease agreement needed and have access to the best photocopiers available.
Xerox Laser Printer Serviice in South Russell OH can be done the same day by just calling us at (216) 771-2345
So you need ten sets of a fifty page document for this mornings meeting. It's 8:30AM and your meeting is at 9:00AM. You begin with your project and the copier jams. You clear the jam but it keeps jamming! It's not pulling in the paper. Sure you can call the repair person, but you need the copies now! There's nothing you can do, or is there?All office equipment that feeds paper has a component inside that pulls the paper out of the paper tray and into the machine. Most are made out of rubber and just like the tires on your car they wear out. When a roller is worn and dirty they will cause paper jams. The purpose of this article is to show you how you can clean or rejuvenate the rollers long enough for you to complete your job and have your repair person come out and fix it properly.Alternative solutionsWhen your machine is jamming, first locate where the paper is jamming. Which paper tray? Is it tray 1 or tray 2? Also which size is jamming? On machines that have more than one paper tray you can switch paper trays and then you can skip cleaning the rollers. Make sure when you change cassettes that the copier registers the correct size. The machine will think it is a different size and it will jam. The sensors are set for a specific timing and it will know the difference in length from letter size and legal size. I also would try using the bypass tray or manual feed tray if so equipped. This will get you up and running quicker than cleaning the rollers. Determining if the rollers are the problem:If you need the specific tray to be functional we will get busy with the repair.First make a single copy in the tray that is jamming. By doing this you are determining where the paper is jamming. If it is jamming in the exit for instance, you have another problem. If it is jamming in the center of the machine, again it is a different problem. But if it jams at the cassette or paper tray area the next step is removing the paper tray. Shine your flashlight into the paper feed area and see if there are any pieces of paper torn off inside or something blocking the paper path. Now that you have ruled out a blocked paper path, you can clean the feed roller(s).Tools Required:Flashlight, strong cotton towel (so it will not rip off in the machine), WD-40 or Rubber roller rejuvenator. Note: Never use alcohol to clean rollers. It dries out the tread and the remaining tread will get ripped off and then it still will not feed. Use WD-40 it works great!Cleaning the rollers:Shine your flashlight into the paper feed area and locate the rubber rollers that feed the paper in. Grab your towel and saturate it with cleaning fluid. This can be WD-40 or your favorite roller rejuvenator. Start by cleaning the roller and spinning it all the way around not missing any of the surfaces of the roller. Then go over it again with the dry part of the towel. As I said there are many different types. Some have a set of three rollers. One Pre-feed roller, this pushes the paper into the other rollers. One feed roller and one separation roller. Others have a half moon style. These are harder to clean because they have a clutch system that keeps it at home position when not feeding.WARNING: If you try and turn these to clean them you will damage the clutch mechanism! There are two ways you can clean these types. First you can actuate the clutch by pushing down on the solenoid or release lever. This sometimes can be hard to get to. You can also start the copy process and shut off the machine exactly when the feed roller engages. This takes some patience and practice but it is better than damaging the clutch. Once you get it where you can clean the roller repeat the procedure above.Some alternatives to replacing feed rollers: There is a material called feed roller tape. I have used it when I didn't have the right roller in my car stock. It works with some styles mainly half moon styles. Just peel off the adhesive and wrap it around the worn roller surface. They also have some that stretch over the old rollers. I have never used this but I have been told it will get you up and running. On old copiers or printers that you can no longer get parts for you can apply clear silicon on the feed surface and let it dry twenty four hours. It works but I am inclined to use the real thing. You can also use generic rollers manufactured for almost all equipment. I have mixed feeling about these because I have had to go back and change them again later. For the best repair I use genuine OEM feed rollers. They are still inexpensive and they will last you longer and you will have fewer headaches. Feed RollersThere are many types of rollers and feed systems. Here are some common feed rollers with their part numbers. Rollers will normally come in a maintenance kit but they may need to be replaced approximately half way through the maintenance kit cycle.HP LJ-4000 laser printerFeed RollersRG5-2651-000CN x 2Note: These are very easily replaced. Just unsnap them and replace them with the new roller.Toshiba E-Studio 350/450 Photocopier Paper Feed Rollers 44201807000 x2, 4400669910Note: These take a little more work. First you need to remove the paper feed assembly and then you can get to the clips that hold them on.I hope this has helped you complete your print or copy job. Please remember that this article is just a quick fix and not a long term solution. Be sure and call your repair person to fix it correctly.
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