Copier Solutions is a group of experienced professionals providing no hassle imaging solutions to businesses and non-profits of all sizes. A thorough knowledge of our industry is key to the outstanding service that has become our trademark.
Top Copier Lease located on Grand River OH
Our technicians are highly experienced and up to date on the latest technology, and our system for managing service calls has been honed to perfection over 25 years. ACS sales staff has a straightforward approach to creating custom fitted solutions for each client’s needs. No high pressure sales or glossing over the details. And whenever issues arise, you can always talk directly to someone who knows you and your company.
Going with a “big box” company for your office equipment can save money in the short term, but often leads to frustration and regret down the road. What we have to offer is an alternative that has proven to be a better option for many organizations. We are a Copier Lease company built on lasting relationships within the community in Grand River OH that result in long-term cost efficiency and truly first-rate service for our customers.
Copy Machines RepairCopier printer scanner MFD office equipment is getting more complicated and the choices are increasing. The merging of the traditional printer and copier machines has presented companies with hard decisions. What is the best manufacturer for the money? Lowest cost? Best options and functionality? Most durable? Canon, Toshiba, Minolta, Ricoh, Gestetner, Xerox, HP, Sharp, Lanier, Copystar, Lexmark, Brother?Now compound the many brands with companies that only specialize in one or two brands and it's clear to see why companies have problems with selecting the right equipment or getting in the wrong lease. If you get your equipment from a company which specializes in one brand take care. Why? Because you will receive a bias view. If a vendor only represent Canon or Sharp how will you know if you should get a Gestetner, HP or Ricoh may be better. So what should you do?Do some basic research online using the buyer's lab reports. Look for awards and low failure rates. If the model is brand new; wait a few months so the manufacturer has time to get the bugs out. Do not assume that a BIG NAME means the best choice. Did you know the Lanier / Gestetner/ Ricoh / Savin are the same company? Mita / CopyStar / Kyocera too! Did you know HP laser printers are actually Canon based?It's a challenge to make an educated selection. Be careful. Ask questions. Get referrals. Check the service record of the company you choose. When is your equipment lease up? Does it offer a lump sum or 1$ buy-out clause at the end of the lease? What is the current value of the equipment? What is the estimated life of the copier/printer? Most of these questions are simple to determine with a few keystrokes on the internet.Get all the answer before you commit. Ask questions. Look at the terms. Know you page counts and be very careful not to fail in the low ball tactics of some copier printer leasing companies.
Some of the Copier Lease in Grand River OH helps with the operation of any small business. We offer 24/7 support and next day toner and supplies.
Copier Technician BasicsFrom the moment that you realize you need copier repair, frustration sets in. You had a feeling that something was going wrong, but you could not put your finger on it. Still, you had duplicates that needed to be made and you did not have time to figure out just what was going on. So now, you are down a piece of equipment and all of the work in your home or office has come to a standstill. While you may need to call a professional to come out and take care of things, consider trying to fix the paper feed issues on your own first.Investigate the ProblemYou already know that the paper is not coming through, as it should. The lights are flashing and your work is not being completed. Even if you are sure you have a paper feed issue, make sure that you understand exactly what is happening. Which tray is the paper coming from? Are items being picked up by the machine at all or is it just sitting there and claiming to be jammed? If you clear everything out, is the problem solved? It is always tough to solve a problem if you don't know exactly what is wrong. Once you have a better idea of what is going on, you can get down to your copier repair. Check the RollersThe rollers are often the source of many a copier repair. If you start to see that things are jamming up as the paper is being drawn into the machine, there is a good chance that the rollers are the culprits. Remove the paper and take a closer look. If there are loose pages torn off in there, they could be causing the entire system to shut down. Most of the time they can be removed by hand. If the path is clear, it may be time to clean out the rollers.While still considered a copier repair, cleaning out the rollers is also a maintenance issue. If you don't want to continue to see the same problem over and over again, schedule a time to handle this work every once in a while. Use a lubricant like WD-40 and spray it onto a towel. Take that towel and rub over the entire surface of the rollers. You don't want to leave them saturated, as you will start to see the substance coming out on your documents once they have been run through the system. Take another cloth and wipe the rollers off completely. Remember not to try and force them to turn. There should be a mechanism that you can release that will allow them to turn unhindered. Avoiding the ProblemIf you don't have a fix, you do have another option. On some models, it is possible to skip over the tray that is giving your grief and draw out paper from another tray. This allows you continue with your work despite not having a solution. If you opt for this route, you may want to go ahead and schedule the copier repair for another time.
Copier Lease in Grand River OH can be done the same day by just calling us at (216) 771-2345
So you need ten sets of a fifty page document for this mornings meeting. It's 8:30AM and your meeting is at 9:00AM. You begin with your project and the copier jams. You clear the jam but it keeps jamming! It's not pulling in the paper. Sure you can call the repair person, but you need the copies now! There's nothing you can do, or is there?All office equipment that feeds paper has a component inside that pulls the paper out of the paper tray and into the machine. Most are made out of rubber and just like the tires on your car they wear out. When a roller is worn and dirty they will cause paper jams. The purpose of this article is to show you how you can clean or rejuvenate the rollers long enough for you to complete your job and have your repair person come out and fix it properly.Alternative solutionsWhen your machine is jamming, first locate where the paper is jamming. Which paper tray? Is it tray 1 or tray 2? Also which size is jamming? On machines that have more than one paper tray you can switch paper trays and then you can skip cleaning the rollers. Make sure when you change cassettes that the copier registers the correct size. The machine will think it is a different size and it will jam. The sensors are set for a specific timing and it will know the difference in length from letter size and legal size. I also would try using the bypass tray or manual feed tray if so equipped. This will get you up and running quicker than cleaning the rollers. Determining if the rollers are the problem:If you need the specific tray to be functional we will get busy with the repair.First make a single copy in the tray that is jamming. By doing this you are determining where the paper is jamming. If it is jamming in the exit for instance, you have another problem. If it is jamming in the center of the machine, again it is a different problem. But if it jams at the cassette or paper tray area the next step is removing the paper tray. Shine your flashlight into the paper feed area and see if there are any pieces of paper torn off inside or something blocking the paper path. Now that you have ruled out a blocked paper path, you can clean the feed roller(s).Tools Required:Flashlight, strong cotton towel (so it will not rip off in the machine), WD-40 or Rubber roller rejuvenator. Note: Never use alcohol to clean rollers. It dries out the tread and the remaining tread will get ripped off and then it still will not feed. Use WD-40 it works great!Cleaning the rollers:Shine your flashlight into the paper feed area and locate the rubber rollers that feed the paper in. Grab your towel and saturate it with cleaning fluid. This can be WD-40 or your favorite roller rejuvenator. Start by cleaning the roller and spinning it all the way around not missing any of the surfaces of the roller. Then go over it again with the dry part of the towel. As I said there are many different types. Some have a set of three rollers. One Pre-feed roller, this pushes the paper into the other rollers. One feed roller and one separation roller. Others have a half moon style. These are harder to clean because they have a clutch system that keeps it at home position when not feeding.WARNING: If you try and turn these to clean them you will damage the clutch mechanism! There are two ways you can clean these types. First you can actuate the clutch by pushing down on the solenoid or release lever. This sometimes can be hard to get to. You can also start the copy process and shut off the machine exactly when the feed roller engages. This takes some patience and practice but it is better than damaging the clutch. Once you get it where you can clean the roller repeat the procedure above.Some alternatives to replacing feed rollers: There is a material called feed roller tape. I have used it when I didn't have the right roller in my car stock. It works with some styles mainly half moon styles. Just peel off the adhesive and wrap it around the worn roller surface. They also have some that stretch over the old rollers. I have never used this but I have been told it will get you up and running. On old copiers or printers that you can no longer get parts for you can apply clear silicon on the feed surface and let it dry twenty four hours. It works but I am inclined to use the real thing. You can also use generic rollers manufactured for almost all equipment. I have mixed feeling about these because I have had to go back and change them again later. For the best repair I use genuine OEM feed rollers. They are still inexpensive and they will last you longer and you will have fewer headaches. Feed RollersThere are many types of rollers and feed systems. Here are some common feed rollers with their part numbers. Rollers will normally come in a maintenance kit but they may need to be replaced approximately half way through the maintenance kit cycle.HP LJ-4000 laser printerFeed RollersRG5-2651-000CN x 2Note: These are very easily replaced. Just unsnap them and replace them with the new roller.Toshiba E-Studio 350/450 Photocopier Paper Feed Rollers 44201807000 x2, 4400669910Note: These take a little more work. First you need to remove the paper feed assembly and then you can get to the clips that hold them on.I hope this has helped you complete your print or copy job. Please remember that this article is just a quick fix and not a long term solution. Be sure and call your repair person to fix it correctly.
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