Posts Tagged ‘Copier in Mentor-on-the-Lake OH’

Copystar Laser Printer Repair Mentor-on-the-Lake OH

Copier Solutions is a group of experienced professionals providing no hassle imaging solutions to businesses and non-profits of all sizes. A thorough knowledge of our industry is key to the outstanding service that has become our trademark.

Top Copystar Laser Printer Repair located on Mentor-on-the-Lake OH

Our technicians are highly experienced and up to date on the latest technology, and our system for managing service calls has been honed to perfection over 25 years. ACS sales staff has a straightforward approach to creating custom fitted solutions for each client’s needs. No high pressure sales or glossing over the details. And whenever issues arise, you can always talk directly to someone who knows you and your company.

Going with a “big box” company for your office equipment can save money in the short term, but often leads to frustration and regret down the road. What we have to offer is an alternative that has proven to be a better option for many organizations. We are a Copystar Laser Printer Repair company built on lasting relationships within the community in Mentor-on-the-Lake OH that result in long-term cost efficiency and truly first-rate service for our customers.

 

Xerox Copy Machine Leasing

 

To Repair Or Replace a Printer?

Welcome to our three part series on service contracts. Service contracts can vary for copiers, fax machines and laser printers, so in this series I will cover them individually in three separate articles. Just for clarification the type of machines that I am covering in these articles are the commercial types. Inkjet copiers, inkjet fax machines and inkjet printers are not covered in this article. The need for contracts on equipment such as these may not be cost effective. The equipment that I believe you should cover on a service contract are high volume copy machines that are designed to make thousands of copies, prints or faxes per month.Service contracts are similar to an insurance policy. They may or may not save you money. Your costs are fixed so you will know how much per year you will spend instead of hoping that it won't break down too much or have a serious or expensive repair during the year. There are many ways of paying for a service contract. Most service companies will bill you monthly, quarterly or annually.If you choose to be billed monthly, your service company will call at the end of each month and gather your meter reading. Then they will multiply the amount of copies by your cost per copy. Some copiers can also be equipped with a device that can send in the meter reading automatically each month and eliminate this part of the procedure. If you don't make many copies I would choose an annual or a quarterly billing. This is because most service companies charge a monthly billing minimum and you might end up paying more. Another reason to choose quarterly or annually would be the job of having to write a check each month and deal with getting the meter readings. On an annual contract make sure that you keep an eye on how many copies you produce or you will be paying for copies that you don't use or you may have to renew too soon. Cost per copyCost per copy is the most common way of determining the price for service contracts. Each time you make a copy the meter clicks just like the odometer on your car. Many shoppers buy their machine according to the price of the cost per copy, since the service contract costs can often exceed the price of the copier. An average cost per copy is around 1.5 cents per copy. This could be lower or higher depending upon some variables.o How many copies you make per month.o What type and age of machine that is being covered.o Environment plays a part because if it is in a dirty environment it will need twice as much service than a machine that is in a clean environment.Figuring copies per month or per yearDetermining the amount of copies per month is the most important information you will need when shopping for a service contract. If you have an existing copier that has been on a contract for awhile then this will be easy. Just look at your history. You need to also take in account for any slow downs or increases in copying that your company is experiencing. If you do not have a history there is a way of estimating. If you know how many reams of paper that you use per month you can multiply by 500 because there are 500 sheets of paper in a ream of paper. This will get you in the ball park.CoverageUnderstanding what is covered and what is not covered is very important to find out before you purchase a service contract. Many service contracts do not cover Staples, Paper and document feeder belts and there may be some others so check with your service provider. Does the contract include supplies? Some supply items are toner, developer, heat rollers and drums. Find out what the hours they are available and days of the week that they operate. Which holidays do they take off? What is the response time? Is their four hour response time more expensive than their next day service? Most service contracts do not cover abuse or neglect. So be cautious with those paper clips and staples as they can cause an expensive repair and it probably won't be covered. Get all of this in writing then there will not be any surprises.AccessoriesSome companies charge extra for each individual accessory. Such as, an automatic document feeder, finisher, and large capacity cassettes. Some may still be charging a flat rate for each unit but I don't see this too often.ScanningWe live in a new age and with digital copiers you can now scan to your computers. Using the scanner puts wear and tear on the automatic document feeder but the parts in the copier are not being used. Digital copier machines can count scan only images so there may be an additional cost for this. I know that service companies in our industry are kind of scratching their heads on this one because it may be hard to charge for this type of service.Color CopiersService contracts for full color copiers and MFP's are essentially the same as black and white service contracts except that you will be paying for a color copy or a black and white copy. Some average pricing will be around 1.5cents per copy for black and white and 10 cents per copy for color. If you have ever purchased toner for a color unit you know that color toner is always more expensive. ConnectivityMost service companies will set up your newly installed copier to your network free of charge. You should always have your IT person on-site at the time of installation so they can answer questions about your particular network. Installing drivers and connecting equipment to your network is fairly easy depending on your system. Existing network problems or additions will most likely not be covered on the copier service contract unless you make an agreement with your service company ahead of time. Most network issues can be handled with your Computer specialist anyway.You will have to decide for yourself or your company if you will purchase a service contract for your copy machine. Many companies do pretty well without one. They always have the machine serviced and parts and supplies replaced as needed. The only problem is when you have a circuit board or a time consuming problem to repair. This can sometimes cost you a hefty amount of money and a service contract can really pay off. Remember a service contract is like an insurance policy. It can create peace of mind and you will know in advance what your costs will be.Look for my next article in this series. "Service Contracts - Part II, Fax Machines."

Some of the Copystar Laser Printer Repair in Mentor-on-the-Lake OH helps with the operation of any small business. We offer 24/7 support and next day toner and supplies.

 

Brother Copy Machine Lease

 

Copier Leasing

From the moment that you realize you need copier repair, frustration sets in. You had a feeling that something was going wrong, but you could not put your finger on it. Still, you had duplicates that needed to be made and you did not have time to figure out just what was going on. So now, you are down a piece of equipment and all of the work in your home or office has come to a standstill. While you may need to call a professional to come out and take care of things, consider trying to fix the paper feed issues on your own first.Investigate the ProblemYou already know that the paper is not coming through, as it should. The lights are flashing and your work is not being completed. Even if you are sure you have a paper feed issue, make sure that you understand exactly what is happening. Which tray is the paper coming from? Are items being picked up by the machine at all or is it just sitting there and claiming to be jammed? If you clear everything out, is the problem solved? It is always tough to solve a problem if you don't know exactly what is wrong. Once you have a better idea of what is going on, you can get down to your copier repair. Check the RollersThe rollers are often the source of many a copier repair. If you start to see that things are jamming up as the paper is being drawn into the machine, there is a good chance that the rollers are the culprits. Remove the paper and take a closer look. If there are loose pages torn off in there, they could be causing the entire system to shut down. Most of the time they can be removed by hand. If the path is clear, it may be time to clean out the rollers.While still considered a copier repair, cleaning out the rollers is also a maintenance issue. If you don't want to continue to see the same problem over and over again, schedule a time to handle this work every once in a while. Use a lubricant like WD-40 and spray it onto a towel. Take that towel and rub over the entire surface of the rollers. You don't want to leave them saturated, as you will start to see the substance coming out on your documents once they have been run through the system. Take another cloth and wipe the rollers off completely. Remember not to try and force them to turn. There should be a mechanism that you can release that will allow them to turn unhindered. Avoiding the ProblemIf you don't have a fix, you do have another option. On some models, it is possible to skip over the tray that is giving your grief and draw out paper from another tray. This allows you continue with your work despite not having a solution. If you opt for this route, you may want to go ahead and schedule the copier repair for another time.

Copystar Laser Printer Repair in Mentor-on-the-Lake OH can be done the same day by just calling us at (216) 771-2345

 

Copystar Copier Repair

 

For any business owner who has blazed this same trail from being a mom & pop shop and into a real business, we graduate from printers to a copy machine, and then to a multifunction copier that was leased and not purchased.All of us go looking with excitement for an office in a commercial building to actually be a full-fledged business once we've outgrown the home-grown business. Then comes all the additional expenses we didn't see coming. Networking, furniture, the cost of commercial phones and phone line costs rather than residential, etc. One of the biggest unplanned expenses is the need for a copy machine, or at least that is where it starts. "We don't need a copier, we'll just use the printers we've had for the past few years" many people think. What we haven't learned yet is that printer costs are more expensive than copier costs.A copier can make copies for pennies, but a printer costs six to twenty (.06 to.20) cents per page. Once we start creating marketing pieces, printing invoices, accounting, inventory, etc, we find ourselves wishing we had bought stock in the printer cartridge industry. Then we wake up and realize we needed a copier. After a year or three, we next learn we shouldn't have bought that small copier, because now we need a huge one, and one that staples, collates, faxes, scans, acts like a printer and 25 other bells and whistles. So we do our homework and learn all about a multifunction copier. We see it is the exact answer for all our business needs. In fact, we can let go of all the printers and those expensive cartridges. We think we've found business nirvana with this new tool that does everything, until we see the price tag. Then our heart skips a beat and we realize the price of this machine that we can't live without, costs as much capital as we have in the bank, and payroll is next week. Finally we learn we can keep all our precious capital for our business, and still have our new business toy, a fully multifunction copier, simply by leasing it.After using our new toy for just 2 months, we found out we can sell a garage sale: • Printers • Printer cartridges • Fax machines • Fax machine toner cartridges • Copy machine • Copy machine cartridgesThen we don't even need an accountant to realize how much money we were spending on all those machines, buying new ones every few years, stocking up on all the cartridges, keeping it all organized, hoping nothing breaks so we don't have to make another capital investment. We realize we've started saving ourselves a ton of money, and we have one machine, networked so the whole office can use it, and it is 5-8 machines all rolled up into one. This new genius black box (or white) prints in black and white and 50-100 pages a minute. It prints in color, it scans, faxes, staples, collates and more. Our lease comes with a service contract and a service tech shows up once a month or so (depending on our copier lease), and they maintain it and it never breaks down. If it does, one phone call and they hop on over to fix it; no fear, no loss of more capital, no running down to kinko's to send a fax, nothing; all our business printing functions are handled. We wish we'd have known about this gem of a machine a long time ago. We realized once our business grew out of our home-office or garage, we should have leased this great invention. We reminisce about all the money spent on all those machines cartridges, toners, supplies, shaking our head at how stupid we were. We weren't stupid, we just didn't know.

 

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B&B Copiers




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