Copier Solutions is a group of experienced professionals providing no hassle imaging solutions to businesses and non-profits of all sizes. A thorough knowledge of our industry is key to the outstanding service that has become our trademark.
Top Copystar Laser Printer Repair located on Beachwood OH
Our technicians are highly experienced and up to date on the latest technology, and our system for managing service calls has been honed to perfection over 25 years. ACS sales staff has a straightforward approach to creating custom fitted solutions for each client’s needs. No high pressure sales or glossing over the details. And whenever issues arise, you can always talk directly to someone who knows you and your company.
Going with a “big box” company for your office equipment can save money in the short term, but often leads to frustration and regret down the road. What we have to offer is an alternative that has proven to be a better option for many organizations. We are a Copystar Laser Printer Repair company built on lasting relationships within the community in Beachwood OH that result in long-term cost efficiency and truly first-rate service for our customers.
Five Things to Consider Before You Take a Copier Sales JobIs copier sales a good industry?In a previous article I told you all of the wonderful reasons why you should consider a career as an account executive in the copier industry. By now you might be thinking that there are no disadvantages to a career in copier sales. But, you would be wrong. Allow me to play devil's advocate and provide you with the following caveats:1. There is not much social status afforded to a copier sales rep. You are ranked somewhere between a used car salesman and a telecommunications rep. Your friends won't think your job is cool. But, that's O.K. When they are still eating Top Ramen for dinner you can roll up in your brand new BMW and offer to take them to dinner and pick up the tab since you have achieved the financial stability that probably still eludes your friends three years after college graduation. 2. The job is hard. Really, really hard. But, not for the reasons you think. The combination of an awful lot of freedom coupled with the absolute necessity of a disciplined mindset can be a dangerous combination for most people. I knew a manager that used to say, "we give you just enough rope to hang yourself around here". This meant that no one is watching your every move, but, by the time it shows up in poor sales performance, you don't have enough time to improve the situation before the company is showing you the door.3. You must be able to survive on a meager base salary for at least six months to two years until your commissions start rolling in. Most base salaries in this industry are $20,000-$30,000 plus benefits.4. It could seriously take you two years to build a territory that rewards you with a copier sales salary of $60,000-$80,000 annually. This salary range assumes that you are really good at what you do and are at least at 100% of your annual sales quota. This leads us to our last point:5. The company might not give you two years to get it all together. Generally, after your first year in sales, if you are not at 100% of your annual sales quota your sales manager "will free you up to pursue other opportunities". In other words, "you're fired"! Make no mistake about it, your sales quota is not your goal, it is your minimal requirement. Actually, you are expected to exceed your annual sales quota. So, is copier sales a good industry? All in all, the copy equipment industry offers more advantages than disadvantages. If you consider yourself ambitious, energetic and in possession of superior people skills and exceptional communication abilities, this just might be the career for you.
Some of the Copystar Laser Printer Repair in Beachwood OH helps with the operation of any small business. We offer 24/7 support and next day toner and supplies.
Top Copier Machine ProductsIf you are setting up an office, whether in a commercial building or at home, you will probably need a copier machine. One of the important decisions you will be making is whether you will go for a copier lease, or purchase one for yourself?Unless you will be needing multiple copies of documents everyday, generally, the better and more economical choice is a copier lease. Here are some of the reasons why:- Maintenance and repair of your own copier machine could turn out to be costlier and more time-consuming than you think. If you have a copier lease, regular maintenance will be provided for you and if you need the machine to be fixed, all you have to do is call the vendor and they will send a repair guy to you right away. - In the same way, when a part of your copier needs to be replaced, you may have to go to several stores before you find the exact part that you need...and then you have to install it yourself. If you have a copier lease, they will be the ones to look for a high-quality but low-cost copier part. True, you will have to pay for the part, but installation services are free.In addition, some copier leases also give you the benefit of free minor parts and free installation. Most companies will also provide you with a temporary unit while your own copier is undergoing repairs.- When the time comes when you want to change to a more advanced model, it will be very easy if you have a copier lease. Leasing companies are always willing to modify your lease and exchange your current machine with a newer model. On the other hand, if your copier machine was purchased, and you want to buy a new one, you will end up with two copier machines. Unless you have sufficient storage space, you will have the burden of looking for a buyer for your old unit, or dispose of it in some other way.In most cases, copier leases are really the more practical choice. It saves you money and is hassle-free.
Copystar Laser Printer Repair in Beachwood OH can be done the same day by just calling us at (216) 771-2345
What is a copier technician?A copier technician is a technician that repairs the copier. That sounds easy enough. A technician that repairs the copier. This sounds like a very simple trite little saying but it contains so much. Lets unpack or truly define the term copier technician. Wikipedia has an interesting definition. A technician is a worker in a field of technology who is proficient in the relevant skills and techniques, with a relatively practical understanding of the theoretical principles. Experienced technicians in a specific tool domain typically have intermediate understanding of theory and expert proficiency in technique. As such, technicians are generally much better versed in technique compared to average layman and even general professionals in that field of technology."Copier Technicians are also often referred to as field engineers. Here is a good working definition of that term. A field engineer is a professional who works at job sites other than the main company office or headquarters. This person often services clients at their homes or businesses. He or she may work in a variety of fields, and can be responsible for installing hardware, servicing a machine, or the maintenance and repair of already-installed products.Expertise in the area of service, including a strong familiarity with the product, creativity, and problem-solving abilities are all good skills for a field engineer to develop. Since field engineers typically work directly with clients, it can be beneficial to have strong communication skills as well. Good fine motor skills and dexterity are often required. Now what does that mean? It means this. The average copier technician can be considered as one having a practical knowledge of theoretical principles. This means that where as an average person can say there is a problem with the copier. A copier technician can define the problem. This also means that if an engineer can define the location of the problem then the copier technician can fix it. What skills are required to be a copier technician?If you are in high school and reading this then lets deal with the starting point of what will help you as a technician. Copier technicians are great puzzle solvers. This means any toys or games that involve solving puzzles is great help in developing the mental processes necessary to solve copier problems. Puzzles such as sudoku, jig saw puzzles, rubics puzzles and the like are good training for copier techs. Video games are also good training. If its an rts... this teaches you process... if it's an srpg... this teaches management of resources. if its a sim... this teaches you relationships... Its also good to be mechanically inclined. that means you are the individual who would rather fix a computer problem than pay to have it done or cook a meal instead of buying it.Now what kind of degree is required. To be honest none really but most companies are looking for an A+. An A+ means that you understand how computers work and you are familiar enough with them that you have taken an industry standard test that proves it. There is also the comptia pdi+ This is a straight out basic copier training that says you know the basics. Its also good if you have network background. A comptia n+ certification would also be something good to have. Concerning in service certifications and trainings from the manufacturer, these are generally provided by the dealer who employs you. If you get enough of these then you are generally very proficient at what you do and can really coast around from job to job but as with anything else your mileage will vary.Learning basic copier theory.If you have an old fax machine then you have enough to learn basic copier and printer theory and troubleshooting. Why? Well most fax comes with basic copying and printing capabilities and its a cheap way to learn. 1st. lets deal with paper path. Paper is fed from the trays or the input section it then travels by the drum where it receives an image and then it goes to the fuser where that image is burned in. the paper then exits the copier and is picked up by the end user. lets say there is a paper jam. your fist step is to find out where the paper is stopping. once you know that then you have to see if its being blocked by a paperclip... a lose part or poor roller contact or a a broken gear. next lets deal with image problems in general the fax takes a picture of the image and then turns that image into electronic signals and then shoots them over to the drum where it is changes from a set of electronic signals into a text and images on paper. Lets start with lines on copies... do an internal print like meter report or a status report. then do a copy job. if you see lines on the copies but not the prints then the part that takes the picture is bad or possibly dirty. if there are lines on the prints but not the copies then the issue is with the original or there is an internal memory problem. if there are lines on both then you might have a dirty camera or laser or fuser. if the fax is making grinding noises there is a cracked or broken gear. if the fax is not turning on then check the switch the outlet it is plugged into... if fax still not turning on then test the power cable with a continuity test. if still not turning on then test the power supply... if still not turning on then go to the service manual if service manual not useful then check the manufacturer service line if manufacturer service line not helpful then check the tech forums if tech forums not helpful then Google the problem. if parts are broken check the parts manual and order. if unable to find parts then Google the part and order.
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